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Refund policy

Mix Feeling online women's clothing store is committed to providing customers with a quality shopping experience. Our refund policy is as follows:

1.refund application

If you are not satisfied with your purchase or require a refund, please submit a refund request within 30 days of receiving the item. In order to process your refund request smoothly, please ensure that the following conditions are met:
Items must be in pristine condition, unworn, used, or washed, and with all tags, tags, and original packaging.
Merchandise must not be damaged, worn, stained or smelly in any way.

2.Refund Process

Once you submit your refund request, our customer service team will review your request as soon as possible. During the review period, we may ask you to provide relevant order and product information in order to better process your refund request.
If your refund request is approved, we will process the refund as follows:

Original Payment Method Refund: If you paid with a credit card, debit card or other online payment method, the refund will be made to your original payment method. Refunds will be processed within a certain period of time after approval. Note that the exact time it takes for your refund to arrive depends on your bank or payment institution.

Other refund methods: If you use other payment methods, we will negotiate with you and choose the most suitable refund method for processing.

3.Special Conditions and Considerations

In exceptional circumstances, refunds may be limited or require additional steps:
Partial Refunds: If you return only part of the item instead of the entire order, we will issue a partial refund based on the value of the returned item.

Shipping Refunds: Shipping charges are non-refundable unless there is a quality issue with the item or an error on our part resulted in the refund.

4.Refund Consultation

If you have any questions about the refund policy or need further assistance, please do not hesitate to contact our customer service team at . Our professional team will be happy to answer your questions and provide you with the necessary support.
Thank you for choosing Mix Feeling online women's clothing store. We will continue to work hard to provide you with an excellent service and shopping experience.